Leverage your Drift data to power KPIs and OKRs, tell us how you want your data to change and we'll empower your teams get there.
Get started with DriftKPIs
Democratize your Drift data and empower your teams to build their own KPIs.
Select from a library of Drift metrics and instantly turn your HubSpot data into a KPI. Then, we'll automatically query the corresponding Drift API to keep your KPI up to date. Start measuring and taking action on critical metrics without technical skills, expensive business intelligence software, or ETL pipelines.
We make it easy to query any existing or future API that Drift may expose. Use an expressive query language and data tokens to turn data from any API into a measurable metric. You can even aggregate data across paginated queries, and we take care of all the authentication for you out of the box.
Start measuring and taking action on these Drift metrics with a single click.
Conversations
The total number of pending, active, and closed conversations in your Drift account.
Closed Conversations
The total number of closed coversations in your Drift account.
Median Time to First Response
The median time it takes an agent to first respond to a chat.
Median Time to Close
The median time it takes to close an agent-handled chat.
Average Time to First Response
The average time it takes an agent to first respond to a chat.
Average Time to Close
The average time it takes to close an agent-handled chat.
Connect to the same data that powers your business, to grow it. With a growing list of databases, warehouses, APIs, and third party integrations you'll be able to democratize your data and drive growth without the need to expensive ETL processes.
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